These terms and conditions are important to know and understand, as well as
appropriately represent when sharing incentives with your clients. There are two
separate incentive providers and each have their terms and conditions listed below.
REDEEM VACATIONS
● There are NO timeshare presentations required to use this vacation incentive or
any other hoops you will need to jump to redeem. Simply activate online by
prepaying the hotel taxes and fees associated with the destination. After
activation, login online and search for your preferred participating resort/hotel and
preferred travel dates.
● The expiration date on this incentive pertains only to the redemption or activation
of this incentive and not actual travel. You must activate this incentive within 7
days of receiving it. Travel must be completed within 18 months after activation.
This incentive cannot be combined with any other hotel stay or promotional
vacation offer. This incentive cannot be used in conjunction with another similar
or same promotional offer.
● GROUP travel is NOT allowed only one incentive per household and resort/hotel
is allowed. Redeemvacations.com will only honor one incentive per family,
friends, acquaintances, or known groups traveling on the same, similar, and/or
adjoining arrival and departure dates. Unfortunately, only 1 party among friends,
family, acquaintances, or known groups can use the complimentary vacation
incentive for the same or overlapping travel dates. Otherwise, there are
additional costs associated with group travel.
● The room types available with this incentive are for a maximum of 2 adults and at
least 1 occupant must be over the age of 21 The incentive is designed for
couples or singles and up to 2 adults in one room. Additional charges may apply
for extra adults or children.
● This incentive will be considered void if bartered or purchased by the recipient.
The incentive is valid for a reservation request offering Resort/Hotel
Accommodations in your choice of destinations provided by
redeemvacations.com Your cost to activate and redeem this incentive and book
the reservation includes our recovery fees, local government taxes, and tourism
fees which vary by destination. The main reservation holder must also have a
Major credit or a bank debit card with a Visa or Mastercard or American Express
logo, plus a valid government-issued ID to check-in.
● The recipient of this incentive will receive hotel accommodation room rate free of
charge, which retail is valued at up to $350 US per night, however recipient is
responsible for all other expenses including but not limited to: airfare, transfers,
food & beverages, gratuities, resort fees if applicable and any other personal or
miscellaneous expenses. (Resort fees are now commonplace in hotels around
the world however not always applicable). For example in Orlando FL they run
from $5.00 to $13.00 per night, In Las Vegas resort fees run from $16.00 to $38
per night Paid directly to the resort. The recipient is responsible for all other
expenses including but not limited to: airfare, transfers, food & beverages,
gratuities, resort fees if applicable and any other personal or miscellaneous
expenses.
● All reservations require a minimum of 30 days advance notice to book.
Reservations are based on availability and will not be available during major
holidays or resort special events. We recommend Sunday – Thursday check-ins
for the most availability Check-in may be available 7 days a week however
weekends and some peak season dates may have a small additional surcharge.
● This incentive activation is FINAL & NON-REFUNDABLE and
NON-TRANSFERABLE, the end-user will have 18 months to choose from
available travel dates and participating resort/hotel options. Once travel dates are
confirmed no changes will be allowed. Cancellations after dates are confirmed
will result in forfeiture of the activation fees. (The inventory used for these rooms
are not as flexible as booking at regular retail rack rates, once confirmed
changes will not be allowed and cancellations or no-shows will result in forfeiture
of fees paid)
● The user must reside at least 100 miles or 160 kilometers away from the
destination resort of choice or choose a different resort offer from the available
destination options.
● This incentive has no cash surrender value, void if discontinued and where
prohibited by law. The terms of this offer are subject to change without notice.
redeemvacations.com reserves the right to offer other hotels with equal or similar
value with incentive holder approval if required due to availability. The Hotel bed
configuration/ room type is subject to availability upon check-in. (unless a room
upgrade was pre-selected and paid for)
● Do not rely upon representations other than what is printed on this incentive.
● Any member of the Unlimited Vacation Club or Villa Group are NOT eligible for
the Redeem Vacation special promotion in Cancun, Cabo San Lucas, and Puerto
Vallarta.
● If you have been awarded more than one vacation incentive you are only allowed
to redeem one incentive every 12 months per household or individual and or
guests. The travel incentive destination can only be redeemed once per
household or individual and or guest’s lifetime. RedeemVacations at its sole
discretion can select to cancel/refund anyone attempting to circumvent these
rules.
● To redeem simply activate the incentive online and then search online at
redeemvacations.com for the destination of choice and participating resort/hotels
and travel dates.
Rewards and Incentives
● Our incentives are not for personal use. Do not use the incentives yourself as
these incentives are for business promotional use only and if we allowed people
to sign up to use the incentives for themselves this would create a conflict of
interest with our alliances and partners.
● No Spamming.
● No Fake Claims.
● Do not attempt to book a trip or redeem a certificate on behalf of your customers.
● Do not send e-certificates to yourself then forward the certificates to your
customers. All certificates should be sent to the intended recipient only and
should not be routed to a middle man first.
● Do not give another entity, person, business distribution rights through your
account in an attempt to circumvent us.
● Do not use our incentives as gifts for your family members, spouse, children,
friends, staff, employees, acquaintances, etc.
● Do not promote these offers to multiple customers as group travel as two
certificate holders would not be able to coordinate a “group” booking utilizing our
certificates.
● Do not resell the certificates.
● The certificates cannot be auctioned off.
● The certificates cannot be bartered.
● Do not give the incentives to people WITHOUT them completing a specific call to
action.
● These incentives are for business promotional use only.
● Do not manipulate, alter verbiage on any of our certificates.
● Do not attempt to play part time travel agent. Even if you are a licensed Travel
Agent. You are not authorized to assist or help your customers book these
promotional trips.
● Do not give your customers our phone number or contact information unless you
want them to know the great price you are paying for unlimited high valued
incentives. If they found that out it may devalue the great gift you gave them.
● Do not give multiple customers the same certificate code. Each code can only be
redeemed one time so it’s important that every customer has their own unique
certificate code.
● Do not SCAM or MISREPRESENT or OVER PROMISE anything that is not
specifically stated on the certificates themselves or the sales incentive details
pages.
● The terms and conditions and all the details, complete with terms, FAQ’s, how to
videos and much more for each offer are located on the redemption website.
● We can only honor what is stated in the terms and conditions on the certificates
and nothing else.
● The below disclaimer* needs to be used on all your marketing material that
promotes the incentives.
*terms, taxes and fees apply – see redemption website for details
